cc7 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal information cc7 collects when you use our platform, how we use it, who we may share it with, and what rights you have as a player based in the Philippines. We keep things straightforward so you always know where you stand — no legal maze, just clear answers.
Last updated: June 2025 · Applies to all registered players on cc7.run
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What Information We Collect
When you register and use cc7, we collect certain personal information to operate the platform safely, verify your identity, process payments, and comply with applicable Philippine regulations. We only collect what is genuinely necessary — nothing more. Below is a clear breakdown of the categories of data we gather and why each one is needed.
Account & Identity Data
When you create your cc7 account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. We also collect a copy of your government-issued identification document when identity verification is required under Philippine regulations. This information is used to confirm that you are at least 21 years old, that you are physically located in the Philippines, and that your account belongs to a real, unique individual. Without this data, we cannot legally allow you to access real-money gaming features on the platform. All identity documents are stored securely and accessed only by authorised personnel for verification purposes.
Payment & Transaction Data
To process deposits and withdrawals in Philippine pesos, we collect details related to your chosen payment method, including account references, transaction identifiers, and amounts. We do not store full card numbers or sensitive authentication credentials — these are handled directly by our payment processing partners using industry-standard encryption. Every deposit and withdrawal you make is logged in your account transaction history, which you can review at any time. This financial data is retained as required by Philippine financial regulations and is used to investigate disputes, prevent fraud, and ensure accurate account balances. We may also use aggregated, anonymised transaction data to improve platform performance and payment reliability.
Device & Usage Data
When you access cc7 on your mobile device or browser, we automatically collect technical information such as your device type, operating system, browser version, IP address, and session timestamps. We also record which pages and features you interact with, how long you spend on each section, and any errors or crashes that occur during your session. This data helps us optimise the platform for the devices most commonly used by players in the Philippines, fix technical issues quickly, and detect unusual activity that may indicate unauthorised access. Usage data is analysed in aggregate form to guide product improvements and is not used to build individual advertising profiles. Your IP address may be used to verify that you are accessing the platform from within the Philippines as required by our operating terms.
Communications Data
If you contact cc7 support, submit a complaint, or respond to any platform communications, we retain a record of that correspondence. This includes messages sent through any in-platform support channel, as well as any information you voluntarily provide when describing an issue or making a request. Communication records help us resolve disputes fairly, track the history of any ongoing issue, and improve the quality of our support service over time. We may also send you transactional notifications — such as deposit confirmations, withdrawal updates, and security alerts — which are necessary for the operation of your account and cannot be opted out of. Any optional promotional communications will be clearly identified as such, and you will always have the option to stop receiving them.
How We Use Your Information
Every piece of data cc7 collects has a specific, legitimate purpose. We do not use your personal information for anything beyond what is described in this policy, and we do not sell your data to third parties under any circumstances. The following are the primary ways we put your information to work on your behalf.
Running Your Account
Your personal data is used to create and maintain your cc7 account, authenticate your login sessions, process your deposits and withdrawals in Philippine pesos, and keep your transaction history accurate and up to date. Without this processing, the platform simply cannot function for you as an individual player. We also use your data to enforce the one-account-per-player rule and to apply any self-exclusion or responsible gaming limits you have set. Account data is retained for as long as your account remains active and for a defined period after closure as required by applicable regulations.
Safety & Compliance
We use your identity and usage data to detect and prevent fraud, money laundering, underage gambling, and other activities that violate our Terms and Conditions or Philippine law. Regulatory compliance requires us to verify player identities, monitor transaction patterns for suspicious activity, and maintain records that can be audited by relevant authorities. Our responsible gaming tools — including deposit limits, session reminders, and self-exclusion options described on the Responsible Gaming page — also rely on your account data to function correctly. Keeping the platform safe protects every player, not just the individual whose data is being processed.
Improving the Platform
Aggregated and anonymised usage data helps us understand how players navigate cc7, which features are most popular, and where technical improvements are needed most. We use this insight to prioritise development work, optimise the mobile experience for players across the Philippines, and ensure that new features — from sports betting markets to bingo schedules — are designed around real player behaviour. This type of analysis never identifies you personally; it looks at patterns across the entire player base. We may also use feedback you provide directly to inform specific product decisions, always with your privacy in mind.
Sharing & Disclosure of Your Data
cc7 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. There are, however, limited and specific circumstances in which your data may be shared with trusted partners or required to be disclosed by law. Each of these is explained clearly below.
Service Providers
We work with a small number of carefully selected third-party service providers who help us operate the platform — including payment processors, identity verification services, and cloud infrastructure providers. These partners are given access only to the specific data they need to perform their contracted function, and they are contractually required to handle that data in accordance with applicable privacy standards. They are not permitted to use your data for their own purposes or to share it further without our authorisation. We review our service provider relationships regularly to ensure ongoing compliance with our privacy commitments. All providers used by cc7 are required to maintain appropriate technical and organisational security measures.
Legal & Regulatory Obligations
cc7 may be required to disclose your personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies when legally obligated to do so. This includes situations involving the investigation of fraud, money laundering, underage gambling, or other serious violations of applicable law. We will only disclose the minimum amount of information necessary to satisfy the legal requirement, and where permitted by law, we will notify you of any such disclosure. We take our legal obligations seriously and cooperate fully with legitimate regulatory requests while protecting your rights to the greatest extent possible. No disclosure will be made on the basis of informal or unverified requests.
Your Privacy Rights as a Player
As a player based in the Philippines, you have meaningful rights over your personal data. cc7 is committed to honouring these rights promptly and transparently. Here is what you can request at any time by contacting our support team.
Access Your Data
You have the right to request a copy of the personal information cc7 holds about you. We will provide this in a clear, readable format within a reasonable timeframe. Your request will be verified before any data is released to protect against unauthorised access.
Correct Inaccuracies
If any of the personal information we hold about you is incorrect or out of date, you can ask us to correct it. Keeping your data accurate is important for the smooth operation of your account, particularly for payment processing and identity verification purposes.
Request Deletion
You may request that cc7 delete your personal data in certain circumstances, such as when your account is closed and there is no longer a legal basis for retaining it. Some data may need to be retained for regulatory compliance even after an account closure, and we will explain this clearly if it applies to your request.
Object to Processing
Where we process your data on the basis of legitimate interests, you have the right to object. We will review your objection carefully and cease processing unless we can demonstrate compelling legitimate grounds that override your interests or rights.
Data Portability
You can request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service if you choose. This right applies to data you have provided to us directly and that we process on the basis of your consent or a contract with you.
How to Exercise Your Rights
To make any privacy-related request, contact cc7 support using the email address listed in the footer of this page. We will acknowledge your request promptly and aim to resolve it within 30 days. For complex requests, we may need additional time and will keep you informed of progress throughout the process.
Updates to This Policy & How to Reach Us
cc7 may update this Privacy Policy from time to time to reflect changes in how we operate, new features we introduce, or updates to applicable Philippine privacy regulations. When we make material changes, we will notify registered players through the platform and update the effective date shown at the top of this page. Your continued use of cc7 after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have any questions about this Privacy Policy, your personal data, or how to exercise your rights, please reach out to our support team at the email address shown in the footer below. You can also visit our FAQ page for quick answers to common questions about your account and privacy on cc7.
Ready to Play with Confidence?
Now that you know how cc7 handles your data, join thousands of players across the Philippines enjoying sports betting, casino-style games, bingo, and VIP rewards — all in Philippine pesos.